For Sherri Mayle, every interaction with a potential, or existing, Liberty HealthShare member is an opportunity to make someone’s life better by finding solutions. The New York native serves Liberty HealthShare as the Inside Sales and Retention Team Lead, providing her with the opportunity to talk to those at the beginning of the sales process, as well as those who have been members for many years. She brought a wealth of management experience to Liberty HealthShare approximately three years ago when she began her duties at the ministry.
“I’ve worked in a variety of positions at several different organizations including time spent in sales, customer service, and collections. In each role I came in every single day ready to help my clients,” said Mayle. “It has been my focus to give 100% each day of the week and treat everyone as an individual, not a number. To succeed, you must truly listen to their circumstances and then work to find unique solutions for their situation. It can be incredibly rewarding.”
In each of her positions, Mayle has started off at the line level and soon thereafter been promoted to a management role.“Each situation is different, but I’m grateful for every experience,” said Mayle. “These kinds of positions require people skills and the willingness to adapt to each circumstance. At the end of the day, my job is to help people and I need to be focused and present to do that daily.”
Mayle is known by both her colleagues and Liberty HealthShare members not only as affable and friendly, but someone who is committed to making the best of hard situations and, sometimes, hard conversations.
“Our job is to find solutions, but you can’t do that 100% of the time,” said Mayle. “In those circumstances, people need to know that you care, that you are being honest, and that you know what you are talking about. At the end of the day, people will respect if you are genuine and authentic in your conversations with them.”
Mayle and her husband, Patrick, have three children. Sons, Braxton and Mason, and daughter, Sophia. All are heavily involved in athletics and other activities.
“My approach to my children is the approach I bring to the workplace,” said Mayle. “If you are not willing to work hard, you should not expect success. I tell my kids not to tell me what they want to accomplish, but to show me by working harder than the rest. Life is full of challenges and opportunities, but you make it what you will.”
When not working, Mayle can usually be found at a baseball field near her home in Stark County.
“I prefer to just be a fan, but sometimes I get pushed into coaching first base,” said Mayle. “It’s the life we live, and I love it.”